Help
Find quick answers to your questions below...
Order Status
- Order Acceptance and Confirmation
- Has my order shipped?
- How do I change quantities or cancel an item in my order?
- How do I track my order?
- My order has not arrived.
- Back Order Items
My Account
- How do I contact you?
- How do I create an account?
- How do I edit my account information?
- I forgot my password.
Shipping & Delivery
- Customer Pick-Up Policy
- Delivery Options & Shipping Methods
- Do you remove the old mattresses?
- How does my order ships?
- Instructions Upon Delivery of Item
- What about delivery confirmation?
- Do you ship to my State?
- How much is my delivery/shipping?
- An item is missing from my shipment.
- I received the wrong product.
- My product is missing parts.
- When will my order ship?
Guarantees
- 60-120 Day Comfort Guarantee
- No Gimmick Prices
- What Is your Warranty Policy?
- 60 Day Low Price Guarantee
- Privacy Policy
- Security
Pricing and Billing
Buyer's Guide
- How do I buy/redeem a gift certificate?
- How do I find my product?
- How do I navigate the site?
- How do I use a coupon?
FAQ
- Can I get an inside delivery?
- Can I order by phone or fax?
- Can I purchase items individually?
- Can I ship to multiple addresses with a single order?
- Can you send me a catalog?
- Do bedroom set include mattress as shown in picture?
- Do you carry other items that aren't listed on the website?
- Do you have a store?
- Does an adult need to be present at time of delivery?
- Is it safe to order online?
- What about furniture assembly & mattress set up ?
- Will my item look exactly like the picture?
Return Exchange & Cancellation Policy
ABOUT MATTRESSES
- Better Sleep
- Can the manufacturer refuse to honor my warranty?
- Custom Orders - Mattress & Furniture
- Disposable Mattress
- How long should a warranty last?
- Latex Mattress - Benefits
- Latex Mattress - Construction
- Latex Production Techniques
- Latex Type
- Mattress Clearance
- Mattress Coils
- Mattress Durability?
- Mattress Sizes
- Memory Foam - How it Works
- Memory Foam Mattress
- Memory Foam Mattress - Construction
- Warranty - Mattress & Furniture